When you buy from The Felt Store Inc., we protect your privacy. Customer information is gathered so we
can better serve you, and we make every effort to ensure its security and to treat your information
When you visit The Felt Store Inc. our system automatically notes which browser and Internet Provider (IP)
you used for access. We collect this navigational information to help us design our pages, so we can provide
the majority of our customers with the best shopping experience possible.
We share identifiable information only with those parties entrusted with the processing of your account,
the fulfillment of your order, and for providing you with information and updates about our products.
We've established procedures to protect your privacy, which we vigorously uphold. Of course, this policy
does not apply to information we are required to disclose by law.
From time to time, you may receive e-mail from The Felt Store Inc. in order to update your account or
communicate information which we hope might be of interest to you. We want your experiences with The Felt
Store Inc. to be based upon your preferences. If you would like to be removed form this list please
contact customer support and state that you would like to be removed.
What about "Cookies"?
"Cookies"are small pieces of information stored by your browser on your computer's hard drive.
Cookies do not contain any personally identifying information. Most web browsers automatically accept
cookies, but you can usually change your browser to prevent that.
A cookie lets you browse in the store, put items in your shopping cart, and return hours later to continue
where you left off, with the items still in the cart. Cookies help us give you a better website, by letting
us monitor what's working and what isn't through site traffic analysis. By using our website, you agree
that we may collect and use this information. Please be assured that accepting a cookie does not give us
because disabling Cookies disallows you to use our shopping cart.
Secure Online Ordering
|We use Secure Socket Layers (SSL) from thawte, an
advanced encryption technology that protects your credit
card information to ensure secure online ordering. SSL encrypts all ordering information, including your name,
address and credit card number, so no one can read it in transit. When you place an order your credit card
information is captured and stored separately from your order to further protect against unauthorized access.
We use secure technology, privacy protection controls and restrictions on employee access, to safeguard your
personal information. If your browser does not support SSL, or if you don't want to send your credit card
information via the web, just call the appropriate Customer Service Representative from the numbers below.
International Shipping Powered by
We have partnered with Bongo International to service our international customers.
Once you have created your shopping Cart, choose the "International Checkout" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
Call 1-866-757-FELT (3358) If you have any questions about this privacy statement, the practices
of this site, or your dealings with this website send an e-mail
to: firstname.lastname@example.org or
send mail to:
Canadian Office: 2541 Wharton Glen Avenue, Mississauga, Ontario, L4X 2A8
U.S. Office: 14 Ransier Drive, West Seneca, NY, 14224